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Does anyone have Blue Cross Blue Shield PPO of California

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Does anyone have Blue Cross Blue Shield PPO of California  and was approved for bariatric surgery with a BMI under 40 with only one comorbidity such a sleep apnea? I called to speak with my insurance company they were very unhelpful I asked them for a document stating what the requirements for gastric surgery were and I was informed that I would have to be seen by a  bariatric surgical center of excellence and they would either recommend or not. My Insurance company cannot give me a straight answer on what the requirements are even when I specifically asked for this. I guess I’m going to have to have my husband go to his human resources department today and ask them. 

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