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Pre surgery 3 month diet with blue shield of California

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Coming from Cali. Did you have to do a 3 month diet or 6 month with blue shield ppo platinum? My policy in writing says 3 months but I'm being told different. Every time I call to talk to a supervisor they hang up on me. Help?

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I'm not in California however I have a Blue shield ppo platinum plan through my employer(based in California). I had to do a 6 month supervised diet. I think that is becoming more of a standard for insurance approval. did you talk with the insurance coordinator at the surgeons office? they may be able to pinpoint it more precisely.

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Thank you!

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