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Pre-op Gastric Bypass Gastric bypass surgery dates, insurance issues, emotional preparation, etc.

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Old 08-13-2004, 04:31 PM   #1 (permalink)
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Default BUMMER! Has Anyone had to Appeal?

Well.... BUMMMER.. Just got off the phone with Cigna who transferred me over to the company they use for the bypass called Intra Core and found out that I have been DENIED! My heart just dropped... geez. So i asked her what the reasoning was and she said because there wasn't 26 weeks of documented medically supervised weight loss attempts. This is the pits.. that will mean I will have to see what my primary doctor can write up and then I will have to appeal. This just sucks!


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Old 08-13-2004, 06:20 PM   #2 (permalink)
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Melody,
I know exactly how you are feeling. I had to appeal, too. I was ready to give up and said nope! I am going to fight. I submitted all of my proof and then my doctor resubmitted the referral and I was approved. Please do not give up. If you need anything, email me privately.
Good luck.
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Old 08-13-2004, 07:04 PM   #3 (permalink)
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Thumbs up What a bummer!

I am so sorry to hear about that n stuff. Im sure you will find someone here that can help you... maybe consider hiring an attorney for some help. There are obesity law lawyers out there ya know.... Did you do the 6 weeks of documented weight loss or no? Whatever it is, I know you will get great assistance from someone here. Remember we are lucky in this forum, so far everything has gone well for everyone with regards to getting their surgery.. look at Richard.. he got approved through Kaiser to go to Dr. C, and the other gal who needed her surgery before Sept 1... that is gonna happen... and it's gonna happen for you too sugar pea! I wish I could be more of a help to you... get with Dale and anybody else that says they can help. Good luck! ((HUGS))
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Old 08-14-2004, 12:39 PM   #4 (permalink)
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Angry Being Denied

Hello Melody & All...I haven't posted in I don't know how long, but I have been trying to keep up with all the posts. Everyone looks so good and doing really well despite some of the "bumps" in that preverbial road. My congratulations go out to everyone! You all look so beautiful and happy! I know it's been a long year for me, but I am estatic...there is nothing like a new lease on life.

Melody, I know exactly how you feel because I was denied twice! I was heartbroken. The first time, I just said "oh well" and proceeded on trying to lose weight with yet another diet. After a year passed, I attempted again and got denied again...they said because I didn't meet the qualifications (no comorbidities to be exact) I wasn't a candidate for the bypass surgery. Well, I sent an appeal letter to my insurance company and I threw all the industry's weight guidelines back in their face, listed all the diets I had been on, and my weight predispositions (family history). Also, I pointed out the fact that to take care of all the "illnesses" associated with being obese would cost more than the surgery over the long period. I told them that preventative medicine was the best medicine and that I just couldn't spend thousands of dollars a year anymore under a supervised diet plan. I was doing Jenny Craig for about a year and a half and had spent at least $5,000.00. I forwarded all that (my records from Jenny Craig) to my insurance company and after a few weeks of review, I was in!

I do have to admit that my counselor at Jenny Craig was the best especially helping me obtain my records, and the representative from my insurance company was a total sweetheart, I really think she made a big difference for me. I thank God for her all the time, but I did take the time to build a rapport (sp?) with her and of course that worked in my favor.

Things are so different just from a year ago with the surgery itself and getting approved from the insurance companies, but this country's health system is based on prescribing a pill rather than preventative medicine, but I think it's slowly changing.

I don't know if you have any sort of documentation from a supervised weight loss program, but that seems to be the norm now. If you do, from wherever, especially if it's from more than one place, get your paperwork together and get it to your insurance company ASAP with your letter of appeal. I sent my stuff UPS Overnight, directly to my representative, followed up, and said "thank you" and "please" alot...lol. If you don't have the documentation from places like Jenny Craig or Weight Watchers, etc., then maybe you're right and your doctor can write up something saying he/she has been supervising your weight loss. How long have you been with your PCP? Have you been to see a nutritionist/dietician? I told my insurance company to go "look up" the referral they had given me to a nutritionist...that put them in their place a little bit as far as documented attempted weight loss too.

I wish I still had my appeal letter, but my computer crashed and that's where it was...I would have been glad to share it with anyone. If you need someone to give you any feedback on an appeal letter, I would be more than happy to help...I know exactly how you feel, and without my "home" and "work" support team, I may have never gotten the appeal letter written.

I do wish you the best of luck with your appeal...you will be having your surgery soon, just stay on top of them and make the insurance company work for you, afterall, you do pay the premiums.

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Old 08-14-2004, 12:40 PM   #5 (permalink)
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Default Melody,

DO NOT GIVE UP! I've known of three friends that apealed and won. I have two awesome appeal letters. If you e-mail me off line, provide me with a fax number and I'll fax them over to you. Do not give up! You will win with patience and persistance. I feel your pain.
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Old 08-15-2004, 09:02 AM   #6 (permalink)
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Melody,

Damn girl! That is sucky news! But like everyone else said...this is NOT over!! You will have help with your appeal letter and the support of us in the group to pull you through!! Hang in there girlfriend. It will happen in due time. Some people just have to give the insurance companies a little kick in the ass to listen to us! Take good care!
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Old 08-16-2004, 03:19 PM   #7 (permalink)
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Default Stuart? Regarding Appeal

Thank you all for your input and support. I am in the process of writing an appeal letter. Didn't Stuart also mention there was an attorney he used? Stuart can you give me the details on that?

Thanks everyone! I'm not giving up!

Melody
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Old 08-16-2004, 03:59 PM   #8 (permalink)
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Smile Melody

Melody,

You are right, Stuart did use a lawyer and won and obviously had the surgery and is doing spectacular!!

I'll make sure that he gets you the info ok girlfriend..

In the meantime, hang in there.. and take a deep breath your turn is coming..
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Old 08-16-2004, 04:40 PM   #9 (permalink)
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Thank you Christina! I'm hanging in there.. trying not to get discouraged. My problem is the 26 weeks of documented weight loss. Let me know what he says.

Thanks!
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