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Pre-op Gastric Bypass Gastric bypass surgery dates, insurance issues, emotional preparation, etc.

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Old 09-10-2007, 02:14 PM   #1 (permalink)
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Default AETNA PPO Approval Process

Maybe I am dense, but I am struggling with what I need to do to get approved for WLS.

Can anyone spell out what you submitted with as much detail as possible?

Thanks!!!!

Stacey
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Old 09-10-2007, 02:33 PM   #2 (permalink)
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I have Aetna PPO. They required 3 months dr. supervised diet, which was basically seeing a RN/dietician once a month for about 1 hr and talking about lables, my habits, etc. I also had to do a Phys. evaluation, an nocturnal oximetry, and something else but I forget what. All of that along with a copy of my dr. records from my family dr (to prove I have been obese over 5 yrs) was submitted to my surgeons office who then submitted it to ins. who then approved me.
I hope that was what you were wanting.
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Old 09-10-2007, 02:49 PM   #3 (permalink)
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Default Thanks

Yes, this is what I am looking for. My challange is that Aetna is not paying for the nutritionist. What do they want to see as far as the doctors notes? Did you sumbit a food diary?
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Old 09-10-2007, 02:50 PM   #4 (permalink)
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Hi Stacey,
There are 2 entities in the "approval" process. Your insurance company's requirements and your surgeon's requirements. Almost always, they are the same list. I strongly advise you to go with a surgeon who has a lot of experience in getting approval from insurance companies, is familiar with what they require, is willing to contact your insurance company to find out specifics - that should be part of what his staff does for you as a patient. Also ask what they do if there is a denial - you want a staff that KNOWS how to handle those and fight for you in an effective and prompt manner.
Sometimes, a surgeon will require more than the insurance company because he knows more about your specific health issues more than an anonymous insurance person sitting at a desk. Like a sleep study for suspected or confirmed apnea, or more extensive blood studies or any studies that he feels need to be done based on any health issues you may have. Surgeons do this because it is "due dilligence" AND they don't want to have a dead patient or complications! So it is good they do these tests, for all concerned. Even if you don't do the very best on any of these tests doesn't mean you won't be approved, it simply means the Dr. has more info in which to insure your success by knowing things ahead of time. Virtually ALL WLS patients present with many physical problems, hence why we need the surgery.
You can start by calling your insurance company and ask for benefits info and ask if WLS is covered, what types and what is required to be approved. They will have a specific list you will have to comply with. At least, this way you will know one way or another. Write down what they say (or better yet, request a copy sent to you) and have it with you when you go see surgeons. If possible, choose a surgeon that has a comprehensive program (support group, nutritionist, psychology referrals or one on staff and hopefully a bariatric nurse practitioner that runs the place, co-ordinates his office with insurance, deals with you and your problems, questions, issues, etc). Some surgeons have all this, some farm you out to all these services. A good place to look is local hospitals, as many of the now actually have WLS centers in them now and lots of programs within them to help you on your way.
Know this: In the very beginning, where you are now, you will get overwhelmed with all the info, requirements, issues, obstacles, appointments and everything else this journey will ask of you. Don't freak! It's like that for all of us! You are not alone! Don't let the overwhelm stop you or make you doubt yourself. All this will make you stronger and you WILL get through it - all this will come to mind when, farther down the road, when someone even TRIES to say you "took the easy way out" you will be sufficiently armed with the self knowledge that it is NOT easy. But it is marvelously successful and they are probably jealous, so nya nya nya to them! =)
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Old 09-10-2007, 03:31 PM   #5 (permalink)
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They didn't pay for my nutritionist either or my phys. dr. I ended up having out of pocket expenses of about $1000 all together, maybe a bit more.
I didn't have to submit a food diary. The nutritionist submitted whatever paperwork she had in her records to my surgeon and they took it from there. It was super easy for me, I went to the appts. and paid for what I needed to and they did the rest.
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Old 09-10-2007, 04:00 PM   #6 (permalink)
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Default Thanks again!

Thanks to you all. Any other info would be helpful. My surgeon is highly recommended but I live an hour plus from him so I wanted to do everything else locally which is part of the issue bc everyone he recommends is farther away. May have to bite the bullet and do everything with his people.

Did your PCP doctor just give the surgeon his notes too?


Quote:
Originally Posted by moosie View Post
They didn't pay for my nutritionist either or my phys. dr. I ended up having out of pocket expenses of about $1000 all together, maybe a bit more.
I didn't have to submit a food diary. The nutritionist submitted whatever paperwork she had in her records to my surgeon and they took it from there. It was super easy for me, I went to the appts. and paid for what I needed to and they did the rest.
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