Hang in there! Vent all you need to though!
It seems like it takes forever to get someone else to do what you could have done yesterday doesn't it?!

I know it's tough to wait on them to get it done, but it's better they get it in right than get half in and you be turned down.
Once I was approved through my insurance, they asked me if I wanted surgery the following week!! They can usually get you in quickly so continue thinking your date is around Christmas and preparing yourself for that time frame. I bet it will happen for you!