Quote:
Originally Posted by lvl0rg4n
So one rep is telling you that you do need a diet and one is telling you that you don't?
I would call and request to speak with a manager or something and have them fax you over the requirements.
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No. The deal is my doctor is now saying that I need this 6 month supervised diet because they found out that as of Sept.17th, 2009 UHC now requires this.
But when I called and talked to a rep at UHC about my benefits they do not mention the supervised diet as a requirement. I did explain to the rep that my doctor came across some information that I did in fact need to have a supervised diet for 6 months and the rep said that as far as what hes see's on my plan. It is not a requirement.
I'm going to call and see if they are willing to fax over some documents explaining my true requirements.