Originally Posted by oldgram1

The bariatric center I'm working with faxed my paperwork to my insurer, Aetna (PPO) last week. I called Aetna today to check on the paperwork and ask about the approval process. I got a nasty woman (never call 1st thing in the a.m.) who told me it had to go through 3 channels of approval and could take up to 45 days. I am bummed that it would take that long. I expected to have an decision in a couple of weeks. We go to Florida for the winter in mid-October and I really wanted to get this surgery over and have some recovery time before I leave. Needless to say, I'm really bummed. I have jumped through their hoops for 6 months and now it's a waiting game. She said their medical director had the final say and I can just imagine how many pieces of paperwork go through his office on a daily basis.

I can only hope that I got someone on a bad day (it sure seemed that way) and maybe it really won't take that long.

Bumming in Michigan

Gail