Kelli,
I was told by the bariatric center I am going through that BC/BS is one of the best insurance companies to deal with (with the exception of Illinois I think). I have BC/BS of MA and had no problem. I did jump through the hoops as needed.......Psych eval, went to a dietician, got info from my PCP, copied stuff I had done (WW, Curves, Y, South Beach, etc.). I had even used the Health Coach (phone) and money back for exercise things my company offered. I'm not sure which things helped or if any could have been left out. I did all I could possibly do, maybe overkill......cause I wanted that YES from them! Most bariatric centers will help you gather what your particular company wants and will walk you through it all. Good luck on your journey......stick around.
Marty