Vszymczak

I've been working with a really awesome Doctor's office who has been helping me the most the can. They contacted my insurance company this morning "United Healthcare" to see what is or isn't covered under my insurance. They simply stated they do not cover any weight loss methods including but not limited to surgery. In speaking with this person at the doctor's office this isn't always the case. She instructed me to obtain a copy of my "benefits summery policy". So I contacted my husband's employer's Human resources department and asked for a copy of this. They stated they were all out in the office and that i would have to contact uhc to get a copy of this policy. I also asked her about this and she stated that they purposely excluded this procedure so they wouldn't have to pay higher premiums. I was told this isn't always the truth as well. Human resources departments tell you that to discourage you from having the surgery. So again I contacted United Healthcare requesting a copy of this policy and stating that the Human resources department was out of the policy. United healthcare told me they couldn't provide me with this policy because the employer requested specifically that they not hand out the policy so that the employees would have to go through Human resources. So again *sigh* i contacted the human resources department and got the SAME very rude woman and she stated they were out and she was unable to obtain any more policy forms. Now i think this is crazy that neither my insurance company nor my husband's employer will provide me with a policy. This some how seems illegal or unethical or something i swear! I feel like i'm getting the run around, is there anything that i can do about this and obtain a copy of my policy??