Thread: continuing saga
View Single Post
Old 02-15-2007, 12:42 PM   #4 (permalink)
ceekerr
Senior Member
 
ceekerr's Avatar

Join Date: Dec 2006
Location: Alabama
Surgeon: Dr. Edward Facundus
Posts: 312
Angry I called them again

So, I called the Dr's office again this morning - about the test that I had done on Monday & the medical clearance letter that was completed at the same time- the report that they couldn't find when I last called - today they assured me that "if anything has come in since I talke to you last, it's been faxed to your surgeon" , when I reminded her that this was the report that they couldn't find yesterday - she said that it was probably on the pile of things waiting on the Dr's signature that the dr hadn't been in 2 days and she didn't know if he was going to be in today

Meanwhile, I'm freakin out - I don't know which of her 2 stories to believe - when she tells me "I'm not trying to put you off" and I told her, "Oh, but you are!" I can't get her to understand that I need to have confirmation that the information was faxed. I just called again a few minutes ago, and she assures me that "she's doing the best she can."

I should mention that EVERY person who worked in my PCP's office except the nurses has recently been replaced. The new people, I know, will have to have some time to get to know the system - but dang! I seems that EVERY LITTLE THING THAT CAN HAPPEN TO DELAY THIS IS HAPPENING!!!! OMG!

I don't know what else can happen and I don't know what else I'm suspossed to do except to keep calling and keep after these people. Does ANYONE have any suggestions???????
__________________
I'm just an ol' chunk of coal, Oh Lord, but I'm gonna be a diamond someday!

January 11, 2007 - BCBS approved
Surgery date March 28, 2007 Lap RNY
266/188.8/To be healthy!!!
78.2 pounds GONE!
ceekerr is offline   Reply With Quote