There is such an emotional rollercoaster going on inside when you are trying to get the approval. It isn't easy to try to cover all of the bases. You are human and you have a lot going on inside right now.
I agree with what the others have said. Take time to explain to them how important it is to provide as much information as possible to the insurance company. I would also have a talk with them about how emotional this process is for you and why it means so much to you.
The nice thing is that they are family and that whatever sparked their reaction came from a place of love. They love you and you love them and together you can get through anything.
I hope you feel better soon and that all this hard work pays off and you get approved first try!!
